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I.A.N Design
About the brand
About the brand
Media reports
B Corporation
All products
One garment, multiple uses
Tops

Coat
Top
T-shirt

Bottoms
Accessories
Natural Dye Series
Stores
Contact Us

I.A.N Design
About the brand
All products
Stores
Contact Us

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Country/region

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Language

繁體中文
English
日本語

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Home / Contact Us

Thank you for contacting us. Please leave your questions. If you are inquiring about a specific product, please leave the product name. Thank you.

Contact form

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Email *

Phone number

Contact Us

Email
iandesign.all@gmail.com

Retail Stores

Zhongxiao Xinsheng Store
1F, No. 9, Lane 19, Linyi Street, Zhongzheng District, Taipei City, Taiwan 100
1F, No. 9, Lane 19, Linyi Street, Zhongzheng District, Taipei City 100, Taiwan

Ximen Red House Store
108, 1F, No. 10, Chengdu Road, Wanhua District, Taipei City, Taiwan
1F, No. 10, Chengdu Road, Wanhua District, Taipei City 108, Taiwan

Processing Time

Orders will be processed and shipped within 7-14 business days after payment confirmation. Customized items may take longer.
Orders will be processed and shipped within 7-14 business days after payment confirmation. Custom-made items may require additional time.

Delivery Time & Costs

Delivery time varies by region; shipping costs will be displayed at checkout.
Delivery time varies by location. Shipping costs are shown at checkout:

Domestic Shipping : Approximately 7-14 business days.

• International Shipping : Approximately 14-20 business days

Return & Exchange Policy

Return or Exchange Request

Eligible Conditions

The product is unused and in its original packaging.
The item is unused and in its original packaging.

Defects or damage caused by the shipping or production process.
There are defects or damage caused during shipping or production.

Inapplicable Conditions

Customized products.
Customized items.

Return & Exchange Process

Contact customer service at [ iandesign.all@gmail.com ] for return instructions.
Contact customer service at [ iandesign.all@gmail.com ] for return instructions.

The goods must be returned within 7 days of confirmation, and the shipping cost will be borne by the customer (we will bear the cost if the problem is with the goods).
Return the item within 7 days after confirmation. Shipping costs are covered by the customer unless the issue is product-related.

Refunds will be processed within 14 business days of receiving the goods.
Refunds will be processed within 14 business days of receiving the item.

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